We would of course like to hear from you if you have any complaints, comments, ideas or suggestions for us.
We do our utmost to provide you with the best possible service. However, it may happen that you are not satisfied. Tell us. Doogo NL attaches great importance to correct complaint handling. We try to resolve every complaint satisfactorily.
It is of course annoying if you have a complaint about the service as you have experienced it. Nevertheless, we kindly ask you to pass on your complaint to the customer contact department by e-mail firstname.lastname@example.org.
At Doogo NL we take all complaints seriously. Your complaint can lead to changes in our procedures and / or services. As soon as we receive your complaint, you will receive a response within ten working days. If we are unable to resolve your complaint within this period, we will inform you by telephone or e-mail.